Data Administrator (Rough Sleeping Drug & Alcohol Team)

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all background including those in recovery from addiction, co-dependency or gambling, have experience of previous offending or homelessness.

The Administrator is responsible for providing a comprehensive business administration service to support the Integrated Substance Misuse Team (ISMT). The service is designed to deliver psychosocial interventions, Clinical interventions and accredited treatment programmes for ex offenders, external referrals and self referrals that are identified as having a drug or alcohol problem.

You will be responsible for contributing and monitoring the targets set by Forward and the local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role (example clinical teams). The purpose of this post is to ensure the smooth administration of the service, encompassing some secretarial duties, data entry collection and monitoring systems.

You will

• Ensure the collection of relevant statistical data is accurate and reported in accordance with any specified deadlines.
• Be the nominated single point of contact between ISMT and all external agencies, as required.
• Support ISMT by arranging appointments for clients with external agencies, as required.
• Make initial referrals to external agencies on request by ISMT.

Please see below a list of the skills and experience that are desirable for the role. 

• A minimum of one years’ experience of providing administrative support within a large team, demonstrating ability to work in a pressured environment.
• Experience of accurately collating statistical information, with an attention to detail and report writing.
• Experience of developing, implementing or maintaining large databases and managing administrative tasks associated with them.
• Excellent organisational skills.
• Ability to effectively manage a varied workload whilst working to deadlines and targets.
• Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative in preparing correspondence.

• Willingness to develop an understanding of the aims of Forward and support the organisations ethos.

• Training opportunities and career development
• Flexible working arrangements
• Season Ticket Loan Scheme
• Electric Vehicle Scheme
• Cycle to work scheme
• Simply Heath Cash Plan
• Free yearly Headspace subscription
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please see tha attached job description for full details of the role and person specification

Data Administrator.docx