Recovery Navigator Stratford, Ilford, Hornchurch (North East London -Cluster 4)

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been helping people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community.

Forward Trust deliver Commissioned Rehabilitative Services (CRS), directly for HMPPS. Currently we deliver Accommodation, Dependency and Recovery and Personal Wellbeing. Accommodation is delivered in Dyfed-Powys, South Wales and Gwent. Dependency and Recovery in London and Yorkshire and The Humber. Personal Wellbeing in Bedfordshire, Cambridgeshire, Essex, Lincolnshire, Norfolk, Sussex, Surrey; and as a subcontractor in Kent and Cheshire.

As a Recovery Navigator in the London Dependency and Recovery Service, you will be working within a hybrid model as part of a flexible, multi-disciplinary team, travelling across the probation delivery units in the boroughs of: NE London: Stratford , Hornchurch, Ilford.. This is an in-person service, and you will be expected to work day-to-day from the locations mentioned above. 

The service is designed to improve engagement of Person(s) on Probation into treatment services and ‘bridge the gap’ between probation and substance misuse services in the community by offering practical assistance and ongoing support through a range of timebound, enforceable and motivational interventions.

You will carry a diverse caseload of adult male prison leavers and those on community orders within the National Probation Service, supporting to implement their action plan and navigate their recovery journey. You will be responsible for completing comprehensive assessments, creating a collaborative action plan and delivering one to one, group work/virtual sessions, whilst maintaining accurate record keeping throughout.

Your role is to successfully navigate these men on their recovery journey by providing:

• Support and advocacy e.g. including physical help with referral forms, face-to-face negotiations with a wide range of other providers, attending appointments with them or taking steps on their behalf, for example making phone-calls and onward referrals.
• Advice, guidance and information e.g. Information via a variety of forms (including printed documents) but must be provided in a way that enables the Person(s) on Probation to act on the information given and should form part of a wider package of support offered.
• Deliver psychosocial interventions to empower and upskill Person(s) on Probation to enable understanding and management of their Dependency and Recovery needs (one to one and group work)

You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role.

Some degree of flexibility may be required if out of office work is required, but this is a predominantly a Monday - Friday 09:00-17:00 role.

You may at times be required to attend our head office for training or support in other areas of London. On occasions you may be required to support different sites across London.

We are looking for motivated, self-driven and passionate individuals to work with our client group and support them on their way to recovery. If you do not have the direct skills and experience listed below you will need to demonstrate relevant transferable skills .We offer robust induction and an ongoing training programme to develop our workforce.

• Experience and or knowledge of substance misuse and/or experience of working in a related or similar field
• Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records
• Experience of delivering both 1:1 and group-work interventions using motivational techniques and trauma informed approaches
• Experience of working with treatment and/or healthcare services
• The ability to set and stick to professional boundaries
• Ability to work effectively with key partners in order to successfully deliver outcomes
• Demonstrate the ability to organise workload, ensuring effective time management and prioritisation to meet targets
• Understanding of, and commitment to, the principles of equal opportunity and GDPR requirements including client confidentiality
• Experience of strong communication skills with people from a range of backgrounds in a sensitive, supportive and professional manner
• Level 3 substance misuse related qualification/working knowledge of substance misuse services or relevant experience in a comparable role
• Knowledge and experience of the criminal justice sector.
• We welcome applicants with lived experience of addiction and/or imprisonment 

We value the dedication and commitment of our employees by rewarding them with market-leading pay and benefits.

We also offer:

• Extensive training, development and career opportunities
• Flexible working subject to buisness needs 
• Simply Health Cashback Scheme (Optional)
• Monthly group clinical supervision
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria

All roles are subjected to successful HMPPS Enhanced Level 1 vetting.

Please note we reserve the right to close this role before the closing date *Recovery Navigator JD- NE London- Stratford Hornchurch Ilford