Tenancy Support Coordinator - Dover - 12 Months FTC

Are you passionate about helping people and looking for a new challenge?

Do you want to work for a company where you are valued and be a person who can make a difference?

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all background including those in recovery from addiction, co-dependency or gambling, have experience of previous offending or homelessness.

Reporting to the Team Leader and Service Manager of the Housing Support Team, you will be responsible for co-ordinating and providing a personalised, trauma informed service to people with a drug and alcohol issue that are curently experiencing a housing crisis or experiencing dificulties manging a tenancy . You will provide intensive and consistent support to sustain housing and or find apropriate housing and managing a mixed case load of preventative and maintenance service users. You will promote independence, whilst supporting individuals and help them maximise connectivity with the local community and partner agencies. You will provide holistic support ensuring that you support the person around any issues they may have, either directly or by signposting and referring to other services. You will work alongside them to build up basic living skills, as well as helping them integrate within their community.

You will be supporting service users in accessing and engaging structured substance misuse treatment. You will be responsible for contributing to the targets set by Forward and the local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role. 

Flexibility will be required in this role with reasonable notice to travel to other projects in your cluster to deliver services, enabling continuity of care for the client group.

This is a community based role and will involve an element of outreach. This service is a mixture of hub and community.

We are looking for motivated, self-driven and passionate individuals to work with our client group and support them on their way to recovery and sustaining suitable housing. . The skills and experience listed below is desirable but not essential as we offer robust induction and ongoing training programme to develop our workforce.

• Experience in a client facing role
• Experience in solution based problem solving 
• To be confident in working alone as well as part of a team
• Housing experience or knowledge in housing
• Using motivational interviewing techniques in both 1:1 and group settings.
• Strong IT skills.

• Flexible working
• Simply Health Cashback Scheme
• Training and career development opportunities
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (Pro Rata'd for Part Time employees)
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)
• Access to Blue Light Card

JD Tenancy Support Co-ordinator

Please see what we are looking for section for a true reflection of Person Specification 

*Please note, we reserve the right to close this role early