Employment Advisor (Restart) - Margate

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime, addiction. unemployment to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

You will be coaching and preparing learners, clients and job seekers for the world of work and a range of job, agency and apprenticeship roles. The main duties will include:

• Build strong relationships with colleagues in the division, unit and make full use of the support
  offered by the Learning Skills Manager and Head Office functions.
  • Accurately identify the needs of the learners/job seekers, to understand their challenges,
  career ambitions, strengths & development areas, future job roles and/or training
  opportunities.
  • Deliver high quality end-to-end information, advice and guidance to customers / learners
  on our employability programmes (aligned to the Matrix and Gatsby Standards).
  • Induct, assess and ’on-board’ learners / job seekers.
  • Promote and develop the mind-set, emotional intelligence qualities, self-confidence and
  esteem so that the learners/job seekers succeed in the world of work.
  • Complete goal focused SMART action plans 
  • Coach the learners on a one to one and group basis based on the Forward Trust ES
  Methodology and Theory of Change
  • Prepare CVs, cover letter and job/apprenticeship application forms with learners.
  • Introduce learners and job seekers to a `strengths based’ recruitment approach to
  succeeding in job interviews.
  • Undertake job search with the learners/job seekers using relevant web-based software
  and packages.
  • Short-list, pre-select and match job seekers to vacancies/work experience
  opportunities.
  • Arrange interviews for learners/job seekers where appropriate.
  • Prepare learners/job seekers to a high standard for interview with employers.
  • Engage and maintain regular contact and in work support with job seekers at
  agreed intervals to ensure they sustain their work experience, job or apprenticeship (as
  indicated by the contracts)
  • Ensure participants demonstrate and sustain progression into apprenticeships and
  employment.
  • Get feedback and act on regular feedback from learners/job seekers and employers.
  • Use the relevant case management and performance management system used by ES
  including any ICT packages.
  • Support the delivery of any partner events, job fairs, workshops and seminars that get
  learners ready for the world of work.
  • Ensure contractual compliance is maintained to the highest standard at all times
  • Comply with safeguarding/Prevent agenda, Health and Safety and other policies and
  procedures.
  • Work with colleagues to achieve effective performance management, including weekly
  performance reporting and monthly reviews
  • Meet required KPI’s to corresponding deadlines, as set out by the Manager.
  • Plan and manage your caseload effectively, making sure that learners/job seekers are
  prioritised appropriately and seen in a timely manner.

• Experience of providing high quality CV, job search, interview support to learners/job seekers (ex-offenders, at risk offending, NEET, unemployed)
• Be able to demonstrate the ability to build a learner’s/job seeker’s self-confidence, self-esteem, motivation to help them achieve in the world of work and lasting employment/career development
• Identifying skills and qualities in a learner to match appropriately with vacancies
• Progressing learners and job seekers into employment and sustaining them in these

We value the dedication and commitment of our employees by rewarding them with market-leading pay and benefits.  We provide comprehensive training e.g. the Level 4 Employability Practitioner Apprenticeship Standard and opportunities to progress in the Employment Services Division.  

We also offer: 

• Flexible working 
• Simply Health Cashback Scheme
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card

• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Employment Coach-Advisor - Job Description

Essential criteria may differ from the Job Specification attached please see the what we are looking for section on this ad to clarify what is essential.

*Please note, we reserve the right to close this role early