We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job,family, friends and a sense of community.
Working within the guidelines of the Kent and Medway Joint Working Protocol for Co-occurring
Mental Health and Substance Misuse Disorders, the role is designed to deliver Psychosocial
Drug and Alcohol Interventions to Service users that are identified as having an Alcohol or
Substance Misuse problem, with a co-existing mental health need.
Effective joint working between all agencies is key to meeting the needs of those with
coexisting mental health and substance misuse disorders (Dual Diagnosis). Services will
deliver client centred treatment using both harm reduction and abstinence based treatment
approaches depending on the requirements of the individual client. You will be required to
manage a caseload, provide appropriate harm reduction advice and guidance, assess, care
plan; deliver structured 1:1 and group-work sessions including structured treatment
programmes. Integration and joint working with Mental Health Services is an essential element
of the work.
Target Service User Group
• Is aged 18 years and over
• Has a significant history or shows symptoms of serious mental health harm/
illness?
• Is resident in East Kent either permanently or temporarily
• Requires mental health services in respect of a mental health problem
• Requires specialist drug and alcohol services provided by East Kent Substance
Misuse services
• May have identified eligible social care needs in respect of their mental health
disorder/substance misuse
• Requires joint care involving more than one of the following agencies; primary care,
substance misuse services, and mental health services (not all service users with
mental illness will be receiving specialist mental health services. For example, some
will be self-managing and others may be supported by their GP.)
• May be involved with the criminal justice system, and related service providers.
You will be responsible for contributing to the targets set by Forward and the local
commissioners. One of the key targets will be measuring outcomes, so co-operative working
relationships with other partner agencies is vital to this role.
Flexibility will be required in this role, this may include some evening/weekend shift and with
reasonable notice to travel to other projects in your cluster to deliver services, enabling
continuity of care for the client group.
Strategy
Take an active role in the implementation and achievement of team objectives Build strong relationships with, and makes full use of the support offered by, Line
Management and Head Office functions.
Service Delivery
Carry out assessments risk/initial/comprehensive to inform substance misuse
treatment journeys. Carry out interventions relevant to individual client needs
including 1:1 sessions and group work/programme facilitation.
Ensure that Service Users with Co-existing Mental Health and Substance Misuse
issues, receive effective and well-co-ordinated support.
Co-ordinate joint working between services and maintain and build on each
organisation’s specialist role within the mental health and substance misuse
system.
Co-ordinate and work alongside Health care to monitor and manage client health and
minimise risk of harm
Motivate client to engage with support services identified in care plan and risk
assessment.
Support client with their care plan including referral to support services in the
community, advice and guidance on housing, benefits and training and employment.
Performance Management
Ensure groups and programmes are facilitated and co-facilitated to the standard
required by Forward and in accordance with any relevant manuals.
Meet required KPI’s to corresponding deadlines, as set out by the Service Manager.
Plan and manage your caseload effectively, making sure that clients are prioritised
appropriately and seen in a timely manner.
Review ongoing care and treatment liaising closely with healthcare and other
agencies.
Adopt a Reflective practice and make use of supervision to identify areas of strength
and personal development needs.
Departmental Management
Proactively approach integrated ways of working support and adopt a
multidisciplinary approach.
Meet targets and deadlines in accordance with contractual standards.
Contribute to the overall smooth running of the service by being proactive and
solution focused.
Quality and Safety
Engage with regular service audits ensuring that any issues are escalated and
addressed in a timely manner and good practice is effectively shared throughout the
service to ensure continuous improvement.
Alert management to any significant risks or problems arising in the course of
managing and monitoring the services.
Abide by all Forward’s policies and procedures and encourage others to do the
same.
Work with the highest regard to health, safety and security in the workplace
highlighting any risks (potential or actual) to the Service Manager and (where
appropriate) the Head of Governance, in accordance with Forward’s risk
management protocols.
Attend Regular Safeguarding Training refresher
Reports any concerns related to Safeguarding of Adults and Children as per Forward
policies and prison security.
Ensure that information, including statistical data, for audit, research and reporting
purposes, is effectively and efficiently collected, recorded and collated in the
assigned area.
Effectively manage information, particularly confidential information, within statutory
duties and in accordance with best practice
Promote and ensure departmental compliance with all relevant legal, regulatory, and
ethical responsibilities.
Carry out the second signatory process and oral swab testing in services where this
is required.
Keep up to date technically on all relevant matters and strive for continuous
professional development
Systems and Policy
Use IT efficiently to support your role.
Ensure you have agreed working protocols set between multi-disciplinary agencies
and share information appropriately.
Make full use of the information systems available to you such as Illy, Intranet, email.
Work towards Forward’s mission and values within current policies and good practice
Administration
Ensure case management documentation is maintained to the expected audit
standards.
Ensure data capture forms are submitted in a timely manner in order to reflect
outcomes on NDTMS.
Complete and maintain care plans and assessments to the required standards.
Ensure that those are reviewed at regular intervals to reflect the client’s changing
needs and risks
Provide reports on outcomes to the Service.
Please click on the link below to download the full person specification.
Dual Diagnosis Recovery Worker
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